Privacy Policy
Last updated: May 16, 2026
This Privacy Policy describes how TaxClear HK collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, and your rights regarding your data.
Information We Collect
We collect various types of information to provide and improve our tax filing and compliance guidance services. When you visit our website, we automatically collect certain technical information including your IP address, browser type, device information, and pages accessed. If you register for our services, we collect personal details such as your name, email address, phone number, and tax identification numbers required for Hong Kong Inland Revenue Department compliance.
We also collect information you voluntarily provide when contacting us, subscribing to updates about salaries tax returns and business registration obligations, or requesting guidance on annual filing deadlines. Additionally, we use cookies and similar tracking technologies to enhance your browsing experience and analyze how you interact with our site.
How We Use Your Information
We use the information we collect to deliver accurate tax filing guidance, comply with Hong Kong IRD requirements, and provide personalized support for your compliance needs. Your data helps us understand which tax topics are most relevant to users, improve our content about business registration obligations and salaries tax returns, and send you updates about filing deadlines and regulatory changes.
We also use your information to communicate with you about your inquiries, send administrative notices, and improve our overall services. We may analyze aggregated, anonymized data to identify trends and enhance our tax guidance platform. We never sell your personal information to third parties and only share data with trusted service providers necessary to operate our site securely.
Your Rights and Data Protection
You have the right to access, correct, update, or delete your personal information at any time. Under Hong Kong’s Personal Data (Privacy) Ordinance, you can request to see what data we hold about you and how it’s being used. You may also withdraw consent for certain uses of your data or request that we stop sending you promotional communications about tax filing guidance and compliance updates.
To exercise any of these rights, please contact us using the information below. We will respond to your requests within 30 days. You also have the right to lodge a complaint with the Office of the Privacy Commissioner for Personal Data if you believe we have mishandled your information in relation to our tax guidance services.
Cookies and Tracking Technologies
We use cookies to improve your experience on our website and to understand how you navigate our tax compliance resources. Essential cookies are necessary for site functionality and security when accessing information about IRD requirements and filing deadlines. Analytical cookies help us track which pages are most visited and how users interact with our salaries tax return guides and business registration resources.
You can control cookie preferences through your browser settings and can choose to decline non-essential cookies. However, disabling certain cookies may affect your ability to access some features of our site. We do not use cookies to track your activity across other websites, and we do not engage in targeted advertising based on your tax-related browsing history.
Data Security and Retention
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is encrypted during transmission and stored on secure servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your information.
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations under Hong Kong tax law. Once you no longer require our guidance on tax filing and compliance matters, you can request deletion of your data. We maintain backups for security purposes, but these are deleted according to our standard retention schedule.
Third-Party Links and Services
Our website may contain links to external resources and references to third-party services related to Hong Kong tax compliance. However, we are not responsible for the privacy practices of external websites or their content about Inland Revenue Department requirements. We recommend reviewing the privacy policies of any external sites before providing your personal information.
We do not authorize third parties to collect data on our behalf, and any external services we reference are for informational purposes only. Your use of external sites is governed by their own privacy policies, not this policy.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the “Last updated” date at the top of this page. Your continued use of our site following any changes constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this policy regularly to stay informed about how we protect your information when using our tax filing and compliance guidance services.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: [email protected]
Phone: +852 2847 5963
Address: Des Voeux Road Central 8, Central, Hong Kong Island, Hong Kong
We are committed to addressing your privacy concerns promptly and transparently regarding our tax guidance and compliance services.